Appendices
This section includes supplemental information such as installation commands, version references, and contact points in case further assistance is needed.
Common Commands Reference
🖥️ Server (Linux)
| Action | Command |
|---|---|
| Start containers | docker-compose up -d |
| Stop containers | docker-compose down |
| View running containers | docker ps |
| View container logs | docker logs [container-name] |
| Change permissions on script | chmod +x install.sh / chmod +x upgrade.sh |
🪟 Agent (Windows)
| Action | Command or Path |
|---|---|
| Silent install | msiexec /i “KypMsi_Discovery.msi” /quiet SERVERURL=”https://…” |
| Event Viewer logs | eventvwr → Windows Logs → Application |
| Agent logs | C:Users{Username}AppDataRoamingKypClientlogs |
| Task Scheduler | taskschd.msc → Task Scheduler Library → HuLoop |
Replace {Username} with the actual logged-in user when locating logs.
Supported Versions
| Component | Minimum Supported Version | Notes |
|---|---|---|
| IPD Server | v5.0 | Ubuntu 20.04+, CentOS/RHEL 8+ |
| Discovery Agent | v5.0 | MSI installer compatible with v5.0+ |
| Docker Engine | v20.10.x or higher | Required for container support |
| Chrome Browser | v95 or higher | Required for accurate data capture |
Support and Contact Information
If you need help with installation, troubleshooting, or upgrade planning:
- 📧 Email: info@huloop.ai
- 🌐 Website: www.huloop.ai
- ☎️ Phone: +1 (530) 820-3390
Note: Include log files, system details, and a summary of what steps you’ve already tried when reaching out to support.
Last updated: Sep 09, 2025