Antivirus and System Configuration
For the HuLoop Discovery Agent to operate effectively, certain folders and executable files must be excluded from antivirus scanning. Additionally, a few system-level configurations must be enabled on each end-user device.
This section provides a checklist-style overview to guide IT teams during agent rollout.
Antivirus Exclusion Guidelines
Exclude the following folders and subfolders from your antivirus software:
| Folder to Exclude | Purpose |
|---|---|
| C:Program Fileskyp-client | Main application installation folder |
| C:Users{Username}AppDataRoamingKypClient | User-specific settings and logs |
| C:UsersPublicKypCache | Cache used for temporary data and images |
Important: Antivirus scanning in these directories may block agent components or reduce data capture accuracy.
Executable Whitelisting (Optional but Recommended)
If your antivirus or endpoint protection system supports SHA256-based whitelisting, you can whitelist individual agent executables.
| Executable File | Default Location |
|---|---|
| KypSupervisor.exe | …KypClientsupervisor |
| javaw.exe | …KypClientjre-17.0.12bin |
| KypClient.exe | …KypClientrecorder |
| promtail-windows-386-291.exe | …KypClientlogger |
| KypOcr.exe | …KypClientKypOcr |
| KypNativeMessagingHostRunner.exe | …Host |
Security Tip: SHA256 hashes can be provided by HuLoop Support if needed. Always verify hash values before whitelisting.
Additional System Settings
Make sure the following settings are configured on each desktop before installation:
| Setting | Requirement |
|---|---|
| Chrome Developer Tools | Must be enabled on port 9222 |
| Local Admin Rights | Agent must be installed with local administrator privileges |
| PowerShell Execution Policy | Must be set to allow execution (RemoteSigned or higher) |
| Firewall Exceptions | Allow outbound HTTPS access (port 443) to the IPD Server |
These settings can be managed via Group Policy (GPO), script-based automation, or device management tools like Intune or SCCM.
Resource Consumption Guidelines
Here’s a recap of typical agent resource usage:
- CPU: ~2%
- RAM: ~700 MB
- Network: ~2 MB–10 MB per hour (depending on screenshot capture and activity level)
