End-User Agent Requirements
The HuLoop Discovery Agent must be installed on each end-user desktop to collect process and productivity data. This section provides minimum and recommended specifications for desktops, along with system compatibility and network requirements.
Desktop Hardware Specifications
| Requirement | Minimum | Recommended |
|---|---|---|
| Disk Space | 5 GB (HDD or SSD) | 10 GB (SSD preferred) |
| Memory (RAM) | Memory (RAM) | 2 GB available |
| Processor | Dual-core | Quad-core |
| Offline Buffering | 1 GB for one-day offline collection | N/A |
Supported Operating Systems and Browsers
| Component | Requirement |
|---|---|
| Operating System | Windows 10 (64-bit) |
| Browser | Google Chrome (latest version) |
| Microsoft C++ Redistributable | Pre-installed or bundled with Agent installer |
The installer automatically includes required packages like Microsoft C++ Redistributable, but you can pre-install them during image preparation to speed up deployment.
Network Configuration
| Item | Requirement |
|---|---|
| Port Access | Must allow HTTPS (port 443) access to the IPD Server |
| Bandwidth | Minimum 10 Mbps (per device), higher for real-time data |
| Network Reliability | Stable, continuous internet or intranet connection |
| Proxy Settings | No proxy used for localhost-to-localhost communication |
Note: In this guide, you’ll see references to folders and executables labeled KYP (e.g., kyp-client, KypClient.exe). KYP stands for Know Your Processes — HuLoop’s internal naming convention for its desktop activity and productivity capture components.
Antivirus Exclusions
To ensure smooth performance and avoid conflicts, configure antivirus software to exclude:
- C:Program Fileskyp-client
- C:Users{Username}AppDataRoamingKypClient
- C:UsersPublicKypCache
Important: Failing to exclude these folders may block agent processes or cause incomplete data capture.Average Agent Load (per desktop)
| Resource | Usage Estimate |
|---|---|
| RAM | ~700 MB |
| CPU | ~2% (may vary slightly based on activity) |
| Data Upload | 2–5 MB per hour (structured data), up to 10 MB with images |
| Data Download | ~5 KB–10 MB (mostly config updates; once per setup) |
Note: Actual load depends on user activity level and system configuration (e.g., screenshot capture settings, monitored applications).
Last updated: Sep 09, 2025